Question 1

What is Peers Plus?

Accepted Answer

Peers Plus is a neighborhood sharing platform where people can borrow, lend, and request help from verified neighbors nearby. It is designed for everyday items, occasional-use equipment, and local support.

Question 2

How does it work?

Accepted Answer

Create an account, verify your neighborhood, then browse items or post a request. When both sides agree, you coordinate pickup and return directly in chat, with photos and QR confirmation to keep the exchange clear.

Question 3

Is Peers Plus free to use?

Accepted Answer

Yes. Browsing, posting, messaging, and community participation are free. Some items may be offered for rent or with a deposit, but the platform itself is free to join and use.

Question 4

What kinds of things can I borrow?

Accepted Answer

Common categories include tools, garden equipment, party supplies, baby items, mobility aids, kitchen gear, sports equipment, and emergency help. Listings and requests should stay within the community guidelines.

Question 5

How do you keep exchanges safe?

Accepted Answer

We encourage verified profiles, in-app chat, pickup and return photos, QR handoff confirmation, and clear written agreements. Our safety guide also explains how to meet in person and handle money responsibly.

Question 6

What if something goes wrong?

Accepted Answer

If you have a dispute, damaged item, safety concern, or account issue, contact the team right away with the booking or request link. We review reports manually and help where we can.

Question 7

Can I delete my account or data?

Accepted Answer

Yes. You can remove your own listings and requests from the app. To close your account and request profile removal, email the support team from the address tied to your account.

Question 8

Who can see my details?

Accepted Answer

Your display name, photo, and neighborhood are visible to signed-in neighbors. Your exact address, phone number, and private exchange details stay hidden until you approve an exchange.

Frequently asked questions